Case Study

Steps to Success


Work EastRen help East Renfrewshire residents look for work, education and training in a variety of ways. Often the most crucial step is to support people to take their first steps and grow in confidence so that they feel better able to make a difference in their lives and start preparing themselves for work. This was true of those who recently took part in Work EastRen’s Steps to Success course. Each of the participants, were some of the most disengaged from local services and furthest from entering employment, training, or education opportunities, and had experienced unemployment for a variety of reasons. Some had suffered health issues, had lost their jobs, or struggled to find work. Whatever the reason they all felt that the time was right to make a change in their lives and building up their confidence to make the first step was fundamental to this.

It was a chance for me to look at myself and learn about what I need for a change.

The Course

This two-week course, based in the Barrhead Foundry , focused on personal reflection and activities that allowed participants to develop their own personal insight and ways to build their self-belief, motivation, and confidence, and make positive changes in their lives. The course looked at:

  • Team Work
  • Employer’s Expectations & Work Ethics
  • Personal Presentation
  • Making the best of your CV
  • Skills Analysis
  • Job search Skills and Techniques
  • Applications
  • Interview tips and techniques
  • Telephone and Email Skills
  • Application & Interview Follow up

The Future

All participants have already taken positive steps to build on what they learned during the course by making a list of actions that they will complete within the first 10 weeks of leaving the course. They ranged from applying for an IT course with long terms aspirations to open a computer repair shop, to getting involved in community arts groups, and seeking counselling. Overall, they felt optimistic and better able to take the next steps in their personal journey to be successful in their lives and securing a job. One participant described the course by saying “I had to look at myself and who I really am. It was sometimes hard, but I went through with it and had a chance to think, what I am doing?”.